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Phone Reservation 1800 305 5390

Renting Guide

Returning a Car

1. Where can I drop the car off?

  • The rental vehicle may be returned to the same location you are collecting it from, or to another Budget location - whichever is specified at time of booking.
  • A one-way fee may be incurred if the collection and return locations are different.

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2. Can I return the car outside office hours?

Opening times vary for each location. It is possible to drop the car off once the office has closed, as most locations have a Budget key drop-off facility on site, but please check with the Budget station direct beforehand.

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3. If I bring the car back early can I have a refund?

You will only have to pay for the time you take the car - charged in periods of 24 hours with a 59 minute grace period. For example over 25 hours counts as 2 days. Please inform the location if you decide to return your vehicle earlier than expected.

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4. What about payment?

You will need to pay for your rental using a major credit card in your name. Payment is taken at the end of rental along with any extra charges such as an additional driver or a child seat.

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5. Do I need to refuel before returning the car?

On returning the car, you have the following 3 options;

  • If you are not sure how far you will be driving, but plan to stop for petrol, don't pay Budget in advance for petrol and bring the car back full to avoid any refuelling service charge.
  • Pay in advance for the fuel and bring the car back empty. Budget will fill the car at, or sometimes below the current retail pump price. Regardless of how much fuels is left in the tank, credits will not be given for unused petrol.
  • If you won't be using a full tank and don't have time to stop for petrol, pay us only for the petrol you use, based on the renting location's per litre refuelling service charge. Budget customer service representatives can tell you what the renting location's refuelling service charge is when you pick up the car.

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